Please note that we are unable to ship to Post Office boxes. We require a physical address to ship orders.
Shipping Charges for Domestic Orders will be automatically computed and displayed at the time you place your online order. Additional charges may apply for over-sized packages.
Orders with express shipping must be received by 12:00 pm MST to ship the same day the order is placed. Crazy Creek only ships products Monday through Friday, holidays excluded. Orders placed between December 21st and January 1st, 2013 will not ship until the week of January 2nd. Happy Holidays!
In instances where the quantity or total weight of your order exceeds normal shipping rates, we will contact you with the freight information and charges prior shipping your order.
Order Confirmation and Tracking
You will receive an order confirmation shortly after we receive your order. This does not mean the order has shipped. The freight carrier will email tracking information the day your order ships. If you can not find the email, please check your spam folder. Often times it is mistaken for spam. If you did not receive the email and wish to track your order, please contact us at firstname.lastname@example.org or 800-331-0304 Monday – Friday, 8:00 am – 5:00 pm (MST).
If you will be shipping outside of the United States, please email email@example.com or call 406-446-3446 to place your order. We will need the item number and/or description of the product you are ordering, the quantity and the shipping address to determine your shipping charges.